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"have tried everything and every range of sim card yet there is a huge problem"

"only issue i have is power cord should be white"

"1 extension if you need more length and these are no more expensive than usb cables"

"it is ok but it won't except the memory card i have tried 2 different cards and i just get an error message saying there is a problem with the card the cards both work in my tablet"

"utterly useless"

"i bought this camera after spent hours viewing other people feedbacks"

"another problem to add to the long list"

"i had purchased this to monitor outside through a window however this does not work"

"don’t waste your money"

"after initiation the update the camera turned off and stopped working"

"has anyone else has this problem?"

"waste of money !"

"i had problems setting up as could connect to camera as in guide but then kept failing part way through setup then i realised the following"

"so the multiple view is a complete waste of time"

"poor nightvision the ir nightvision is not great!"

"completely waste of money"

"very disappointed"

"this is really annoying as without live streaming you cant keep recording nor is there snapshots or motion"

"crap camera and very noisy!"

"stay away dreadful product"

"here are my other cons glitchy app auto switches from hq to lq no way to stop it notifies with no apparent trigger detection is also over sensitive delays in notifications sometimes hours get 20 notifications from whole day in one go sound is terrible reboots required regular tech support is poor it admittedly is an amazing concept and if a little more effort was made could have been fantastic"

"the instructions are pretty poor i suggest you need to look at this problem personally i would not buy the two together camera is fine on it's own"

"tried hitting the "retry" button and it repeatedly failed far too quickly for it to have even attempted a substantive check"

"whilst the hardware produced by such firms may be ok i always have concerns about the robustness of their software and privacy issues"

"the other niggle was the sd card issue mentioned above"

"it’s almost misleading as during the night it only shows what is directly in front of the camera"

"if notifications are on be prepared to get bombarded but at a delayed rate"

"here are my other cons glitchy app auto switches from hq to lq no way to stop it notifies with no apparent trigger detection is also over sensitive delays in notifications sometimes hours get 20 notifications from whole day in one go sound is terrible reboots required regular tech support is poor it admittedly is an amazing concept and if a little more effort was made could have been fantastic"

"that way the device or memory cards being stolen will not mean the loss of footage"

"crap camera and very noisy!"

"i do not want to have to flag the exact location of the camera as i believe that represents a security issue if the server is compromised"

"i have turned these to the lowest settings which work well but get the odd false alarm"

"the play back is very laggy and not easy to view back recorded footage very time consuming"

"reboot time is fixed at 3am"

"iv had cheap cameras in the past which have concerned me for security reasons"

"the camera can be left on auto day night mode or forced permanently into day or night mode"

"then another issue was the camera telling me that the memory card had a problem which turned out to mean it needed formatting first but i found an option in the software that means the camera can do this for you"

"still not operational and now too late as location is shut down due to virus outbreak"

"not sure if this is a coding issue or me being dim"

"the only bit which is let down would be the microphone listening to what's going on through the phone app is almost unintelligible you have to be very close to the camera to understand what someone is saying"

"i dropped the camera from approx 5’ onto concrete snapped one of the bracket lugs but camera itself not damaged and working fine"

"there have been no real issues maintaining a connection and any connectivity problems are solved by exiting the program and opening again this only happens when i switch wifi signals on my phone now and then"

"dont use the auto restart it can randomly completely screw up the setup when it goes wrong and it will use the manual option in the app"

"awesome little camera you are pretty limited and stuck within the tapo app but i’m sure updates will come ie there is no patrol mode just virtual and horizontal scan"

"again it "could only be controlled locally" and the check screen failed instantly on every retry"

"this rubbish is going back cant beleive this cr** is tp link branded"

"to prevent it or help it if it got stolen again i bought this lil camera"

"the box says the unit is a c200 but the app says a kc110 kc115 it is utter junk and i would not engage with tapo or tp link again"

"further in addition to remote access using the tp link camera ios or android app you can also stream live views to any alexa device that has a screen and similar kit from google"

"many false alarms"

"now have no picture assistance useless"

"the picture is fine not any better than the cheap chinese no brand its replacing"

"the main problem is when you try to view more than 1 camera you select a 4 camera window or swipe left it only shows 1 at a time"

"wasted my money with this it works on 2"

"it has two rtsp feeds one 1080p hd and another lesser quality"

"this cause problems at night due to the reflection off the night vision lights"

"it looses connection and freezes even with the app !"

"poor sound"

"don’t know if that’s the app or 4g or wifi connection issues"

"may not be ideal as purely security camera unless well hidden"

"this is outrageous advice which would have all sorts of privacy implications which i am not prepared to contemplate"

"good points small cheap records to micro sd card app lets you watch remotely app does seem to work can review saved footage at up to 8x speed bad points motion detection is essentially useless it doesn't detect me walking down our drive but does detect random cars outside of the detection zone"

"this review is likely more about failings with the tapo app and or any underlying apis rather than the device itself which in itself "seemed" functional however since both need to operate seamlessly to effectively utilise the latter the problems described within render the camera virtually unusable"

"the power cable is nice and long i have the camera mounted upside down at the top of the window the image can be flipped and the cable runs across the top of the window and all the way to the floor"

"i'm using this with a 32gb sdhc card to record video so no ongoing cloud payments"

"i can see how this can be immensely valuable to people with animals that needs to be left on their own or with babies whose parents would like to interact with them without physically disturbing them!"

"i'm still learning with this little fella but whatni did find easier for me is to put it on the 'motion detection' setting for recording as opposed to continuous recording then i don't have to through hours of footage"

"some of the app features can not be used as the camera firmware is not supported which would seem a shame"

"forcing permanent day mode avoids this although it also keeps the camera in lower sensitivity colour recording mode so although better than night mode it still isn't ideal"

"no way to set duration for clips recorded after each trigger it carries on recording way too long"

"but having issues with the mic 🎤 and speaker 🔈 quality isn’t great"

"would have returned for refund but missed the return window"

"paid £25 and is good for that but made in china it’s ok for that price and all works great app is really easy to use shame it does not have a zoom just on the screen can go in more but then comes a mess mic speaker are poor a good starter camera"

"since it was purchased as a baby monitor to use via echo show the picture wasnt bright enough"

"good points small cheap records to micro sd card app lets you watch remotely app does seem to work can review saved footage at up to 8x speed bad points motion detection is essentially useless it doesn't detect me walking down our drive but does detect random cars outside of the detection zone"

"the troubleshooting is lacking instructions"

"4ghz wifi as camera and phone have to be on the same wifi for installation the camera is not 5ghz compatible"

"i can't do much with an item that's got the wrong plug"

"i have a 64gb memory card installed and the biggest benefit from recording video so far has been seeing how many cats use my garden as a thoroughfare"

"camera video stream can be viewed through a google nest hub limited view time only although any other configuration or playback of recordings must be done through the app"

"motion detection at default level is erratic sometimes no detection even though you walk straight in front of the camera and other times detection with no obvious movement and often delayed"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"update: it was just one of the cameras causing the issue"

"in the app it constantly shows the camera as offline or says no internet even though i could stream podcasts radio"

"motion detection at default level is erratic sometimes no detection even though you walk straight in front of the camera and other times detection with no obvious movement and often delayed"

"activity zone adjustment is a gimmick not functional if it sees it it will get recorded basically"

"privacy mode stops the camera recording video and sound"

"if however you have access points and or extenders then it might be a nightmare it will connect to your main router but not to extenders or access points in order to do that you have to disable ap on those devices and the enable it after you have set up the camera"

"i was off down the pub while he slaved away rigging this gadget up"

"having tried it i can see most facial characteristics well enough to be able to make people out in low light situations"

"doesn’t record on auto detect but does detect and sound sounder so fault in unit"

"during daylight this is a fabulous bit of kit but at night it is not much good"

"bad points when logging into the ios app after set up ios tries to use a new suggested password rather than the one already set up and saved in keychain"

"they tried it a couple of months later and it didn’t work and was unable to return as this was outside the return window"

"dose anyone how to keep it recording without the app being opened"

"cannot be beaten in price vs performance"

"zoom not too clever seems to distort the picture"

"i’m very disappointed in tapo!"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"the skill app whilst easy to set up is full of bugs the latest one is that even if you turn off notifications it notifies you of every event"

"" this is incorrect privacy mode does not physically close the lens"

"like all similar products can't see through double glazing at night due to infared reflecting off the surface"

"unless our flat is somehow haunted without our knowing these alerts must be bogus"

"there is a strange lens flare possibly because the ir light is too close to the lens and light reflects directly back into the camera"

"i'm going to try one more configuration then if issues still exist i'll be returning both cameras as not fit for purpose"

"a well made camera with clear visuals however the screw down mounting plate is near impossible to disengage so make sure it is correctly aligned before fixing"

"this makes it evidentially useless as a security camera"

"the speaker is reasonably loud for when you want to two way call or alarm however the design choice to put it at the rear of the camera has obvious sound issues"

"the loop function allows it to record continuously so you don't need to worry about having to clear old files or change sd card when full"

"a well made camera with clear visuals however the screw down mounting plate is near impossible to disengage so make sure it is correctly aligned before fixing"

"for shooting through windows at night turn of the auto mode and set it day only this switches the night vision leds off but you will outdoor lighting to compensate"

"in summary i can recommend the tp cameras however please ensure you allow enough time beforehand for ample set up and troubleshooting to avoid future issues"

"i have been on their web site but it doesn't even show me which way round to put the sd card into the slot in the camera"

"much better than i was expecting it to be as i bought it as a visual deterrent due to its size but i’ve been pleasantly surprised by the quality of images captured"

"this is after the latest update that seems to have fixed a few other issues but without a permanent live view i can't give it more than one star as a baby monitor"

"" this is incorrect privacy mode does not physically close the lens"

"easy set up and i'm rubbish with instructions"

"item was faulty sound and mic didn't work"

"i wouldn’t recommend"

"after reducing the motion detection sensitivity to its lowest level and reducing the field of view used to detect motion the alerts are now less frequent but still occur for no apparent reason"

"getting into the "more" section works once every three tries and when there sometimes it fails to show you live feed so have to go out and back in again"

"forcing permanent day mode avoids this although it also keeps the camera in lower sensitivity colour recording mode so although better than night mode it still isn't ideal"

"once can even take a still photo if one wanted"

"i recently had the catalytic converters stolen off my prius and was very p*****off about it!"

"firstly can i say that i am surprised by some negative comments given the price of this camera and what it packs"

"only two minor issues 1"

"i do not want to have to flag the exact location of the camera as i believe that represents a security issue if the server is compromised"

"also when i try and retrieve the recording it shows a small picture icon of the recording but when i try and open it to watch it it opens a black screen with a play button which doesn't do anything"

"if i have one niggle is that if you're using this as a security camera the plug is so easy to undo maybe they should come up with some sort of screw connection with maybe an allen key to tighten so it cannot be easily pulled out apart from this the quality is good but it's a shame you cannot use it with with echo dots without having a fire tv it will be nice just to ask the dot to show the camera and to choose what device you wanted to show on i"

"i bought this camera to replace a baby kimcam and now that i've the tp link tapo i'm going to miss my old camera"

"secondly the live feed is not continuous on your phone evry few minutes it keeps asking permission if you want to continue absolutely horendous device no such issue with yi cameras"

"after that it seems to lose the connection or something went wrong again and i’ve got red light on the app says the camera is offline and the camera doesn’t reset or tries to do anything"

"most other cameras have standardized on micro usb for power but this has its own transformer and connector which i find an inconvenience"

"do not buy the sd suggested as they are defunct and not even the correct format for the camera"

"i note from other reviews that others had similar problems with the 128gb"

"if you intend to get a cheap camera that supports pan and tilt for your home to monitor things you will not go wrong with the tapo c200"

"5 allowing the app every permission still no luck"

"lead is not long enough for something like this you would want it up high or in a corner horrible black lead hanging down"

"it would be a 5 star from me if the recorded audio is better i find the audio very poor at a few feet away you cannot make out what i was saying"

"i appreciate that this is the budget end of tp link's range of cameras but even so i was not impressed with the picture quality when compared to similar priced cameras the camera was also jerky and noisy when rotating"

"streaming to google hub is almost impossible as it looses connection or freezes"

"in my kitchen i had a pest control plug attached which had a red light permanently on"

"the only way to record footage is to store it locally on an sd card which is not included"

"can't really recommend as a security camera as no cloud storage meaning a burglar could simply steal the camera and there would be no record"

"within a fornight had to send one back as it failed"

"but i'd rather have too sensitive than not enough"

"for most people i don't know if this would be a problem but it's worth bearing in mind that using something like zoneminder shinobi ispy etc"

"i ended up having to forcibly disconnect my phone from the wifi while the camera was trying to connect"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"no sd worked and you keep hearing the same sentence 'there is a problem with the sd card' and failed to format"

"however night vision is not great"

"i'm very impressed at the quality for such a low price"

"as expected the ir lights in night mode are no good as they bounce off the window blocking any image but day mode and some outdoor flood lights connected to a photocell fix my night viewing issue"

"however speaking through the app to the camera sounds a lot better"

"my only quibble is that it notifies you of every little movement"

"won't connect to alexa!"

"i wanted to stream it to a desktop pc & expected that to be a little difficult but if you download the free ispy software it's hardly a problem since the camera is compatible with rtsp & onvif"

"image quality is very good but sound is poor & garbled speech generally unintelligible"

"also able to access from 3rd party ip cam software but without camera positioning"

"the camera could not retain memory positions"

"i have put a memory card in it so there are no subscriptions either"

"from the app on your phone if you are away from home"

"however using the free software ispy i have imported the lower quality feeds for motion detection lower quality feeds have less weird video glitches if your camera has poor wifi connection and then i clone it so i have 2 smaller feeds one detecting the front yard another to detect the road"

"very cheap at £24"

"technically this is false"

"the audio recording sounds a bit poor"

"the other issue was that the camera appeared not to be recording clips on detecting motion"

"i would advise to ignore a 128gb and use a 32gb which gives a massive 4 5 24hour recording"

"this item may be sophisticated but when it fails the support instructions are misleading and the help desk are incompetent and do not know the product"

"lastly a few times the camera has been offline the app said it was powered of but i checked the plug and the wifi which had no issues and i had to restart the camera which in theory isn't great when if suddenly something happened or if i didn't check i wouldn't have known"

"the replacement is just a poor"

"at night turn off i fared less and use outdoor pir lights or as i do street lights!"

"the reason i give 1 star is because after 1 month of use the camera started rebooting by itself without any option activated to do so and its very annoying during the night when it does that allmoste eveey hour"

"the problem with this is if you wanted to quickly view all cameras you can't"

"the image looks cloudy and unfocused"

"it was hard choosing because some offer subscriptions or are quite expensive"

"full pan tilt zoom in 1080 hd for £25 tech is so good and cheap these days took me 2 mins to set it up and its great for wildlife watching as in here on the bird feeder or with night vision to see nocturnal ones later brill"

"no preview image of what triggered the cam could have been a cars headlight fox or an uninvited visitor fly tipping by your fence"

"also of forcing you to use an sd you can't even format the old sd you have forcing you to spend a large amount of money to try various brands of which at least with luck one will working"

"most cameras have a ring of at least 6 ir led's surrounding the lens this one only has a line of 4 relatively small leds which don't really give much illumination!"

"thankfully nothing ever did but i goes to show ensure you set up these cameras properly and maybe test them for a week in advance to iron out any kinks"

"i had bought this to use as a baby monitor but found in some houses we visited the wifi didn't stretch to the room and hence didn't work"

"so i bought 2 of these one for my dogs cage upstairs and the cage downstairs because my dog has had a major surgery where i need to see him tplo where he broke a ligament and these cameras have worked the charm they record when he is moving and when it hears sound and the night vision is brilliant i'm"

"if you plan on using it to monitor for an event like a take away delivery dont plan on doing it on an echo show or spot or firestick as it cuts off after about 5 mins its fine on the app though so again its down to low quality skill software"

"for the price it's not going to be beaten"

"the features of the camera are wonderful i wasn’t expecting much but now i have ended up buying a 2nd device"

"the only bit which is let down would be the microphone listening to what's going on through the phone app is almost unintelligible you have to be very close to the camera to understand what someone is saying"

"lastly a few times the camera has been offline the app said it was powered of but i checked the plug and the wifi which had no issues and i had to restart the camera which in theory isn't great when if suddenly something happened or if i didn't check i wouldn't have known"

"i have 2 and have both linked so i only need to swipe the picture on my phone to see the other camera"

"activity zones could be better but i will play with these a bit more before giving up completely"

"there is no option that your wifi is fine not the option that the camera is wrong"

"it is ok but it won't except the memory card i have tried 2 different cards and i just get an error message saying there is a problem with the card the cards both work in my tablet"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"however this also consistently failed after attempting to assign a location to the re added device as did every retry"

"also doesn’t connect to amazon echo dot 5 as stated"

"the app "feels" buggy unstable and immature certainly compared to it's kasa counterpart and in my humble opinion tp link would be better served by consolidating control of kasa and tapo products into their more mature kasa app and api and focusing on the kasa brand"

"it’s by far the worst i’ve seen it is so bad that it might as well not have the function"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"and again the device eventually disappeared from the tapo app devices screen leaving me with no recourse but to reset re add it over and over again"

"as soon a it’s more than 6foot from the rooter it pretty much stops working we’ve a full mesh network with boosters and it’s terrible on this"

"i am trying to send it back but amazon only grants returns for a month before it makes you jump through hoops"

"can't really recommend as a security camera as no cloud storage meaning a burglar could simply steal the camera and there would be no record"

"that requires port forwarding on the router and this camera doesn't support that"

"even with the sd card installed the camera has a disgusting option that delete the entire motion notification log from the previous day"

"understand that as a security camera there can be a few issues with offline storage as the sd card can just be taken out of the camera can be smashed to bits along with the sd card but as this isn't the main reason for my purchase this doesn't bother me"

"there have been no real issues maintaining a connection and any connectivity problems are solved by exiting the program and opening again this only happens when i switch wifi signals on my phone now and then"

"would be alright for maybe 3 4 metres but anything more is terrible"

"if that's ok for you then really there's little to complain about"

"when motion detection is activated it makes a alarm noise to warn anyone that it is recording"

"so at the end you are stuck wasting a good hour each day going through clips recorded at various playback speeds to see what triggered the cam"

"i like that the sd card is hidden and not easily accessible if you don't know where to look for it"

"all the cheap other ones have issues with the software they use"

"playback for review is difficult as it captures so"

"poor show errors are confusing and contradictory"

"accessing recordings is good compared to others where i could never load recordings "

"i wanted to stream it to a desktop pc & expected that to be a little difficult but if you download the free ispy software it's hardly a problem since the camera is compatible with rtsp & onvif"

"this item may be sophisticated but when it fails the support instructions are misleading and the help desk are incompetent and do not know the product"

"both trigger separate high quality feeds to record and i make it so that if anyone steps on the front of our property the software beeps"

"the software tapo is very handy"

"this is not a first time to buy an indoor camera hopefully don’t broken after a year"

"not sure what i am going to do now?"

"for the price you really can't go wrong"

"however using the free software ispy i have imported the lower quality feeds for motion detection lower quality feeds have less weird video glitches if your camera has poor wifi connection and then i clone it so i have 2 smaller feeds one detecting the front yard another to detect the road"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"unfortunately the onvif profile it support doesn't not support ptz or rather pt since this camera has no zoom"

"pan and tilt work well no zoom capability"

"now there is a huge problem with motion detection and ir light activation even when the camera is disarmed"

"the only issue that i envisage might be a problem is the delay before recording starts"

"i spent a long time researching this but it is not clear that you have to buy a base unit which is more expensive than the camera"

"the only minor issue is that it takes a few seconds for the signal to initiate the start of monitoring"

"the chain is rubbish though and utterly useless"

"i spent hours contacting the support resetting and re configuring the system"

"another problem is their support service is terrible"

"they have an online form to "email" them that does not work"

"don't waste your money on this crap"

"one just stopped working but it was outside 24 7 and in all weathers"

"therefore this camera is useless unless you never go away for more than a week and don't mind taking them down and recharging regularly these cameras are expensive and a waste of money"

"absolute rubbish do not waste your money and risk your sanity with any arlo product!"

"good hardware but worst software every seen from a company of this size"

"so in my opinion extremely poor customer service to go with an extremely poor product"

"really disappointed"

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"

"if they don't fix their software problems i don't think they will be around for long"

"when you open the app it takes forever to sync on a 200mbps internet connection "

"i have 6 useless cameras"

"li ion batteries do not like cold conditions"

"7 weeks of emails and it turns out that in order to get a replacement i have to pay to return their defective product"

"it's so bad i won't even sell it on ebay as i know i'll have trouble selling this absolutely useless electronic brick"

"the setting to "record until activity has stopped" has not worked for the entire time we have had them and forum diving shows it hasnt worked correctly ever and still doesnt work other than if you spend up on the 260 quid cameras that have this feature native"

"ive had the camera almost 2 months and its been great until i went to charge it the camera refuses to charge keep having error messages on the app advising me a number of possible issues i have other arlo cameras dotted around the house which i have not had any problems with ive ordered a battery charging"

"the cost of the plan is not my issue about £12 per month it is more the way to are forced down this route and can’t even set up your new and expensive camera"

"motion detection outside is very difficult when the camera is mounted high and not mains powered"

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"

"only gripe is the couple of second delay on the motion detection but not too much of a problem"

"it misses activity right in front of it and at other times it'll spot a flying insect"

"anyway it worked acceptable for a year with little problems until the warranty expired and then it stopped working triggering update firmware"

"i am having massive issues with this device since october the battery dies within 5 7 days from full charge arlo support are fobbing me off and not responding"

"it simply doesn't work"

"i have wasted hundreds on this and have finally given up"

"the only camera i had a problem with was a pro version camera where the camera would only record a blacked out picture"

"arlo has lost a long standing customer because of this inflexible approach and poor customer support"

"tried using the arlo website to trouble shoot finally found a suggestion that the batteries may be the problem having difficulty find a local outlet and i live in london"

"however the reason that this is not a 5 star product is because netgear is being greedy"

"the odd issue with account logging out and slow connection to live feed but i could live with that"

"the only annoying thing is it says compatible with alexa we have 4 however none of our firesticks 3 were compatible only 1 year old so we gave had to buy another"

"i have had my camera's for over 3xyears now but 2 have failed"

"the only problem is there's a 2 second delay from when it detects motion to when it starts to record so you need to consider the camera placement carefully and have a few cameras set to record i"

"can’t find fault with arlo system"

"also hard to justify the very expensive subscription plans given the poor service"

"upgrading from the original arlo cameras i was wary of some of the negative reviews but have been pleasantly surprised by the improvements on offer with the pro 2"

"can't detect motion through clear glass windows which means this has to be placed outside if you want it watching your front door"

"hardware is probably good but can’t be exploited due to software bugs cloud issues and generally the system failing particularly after the latest updates"

"the 4th camera regularly loses connectivity with the base station no matter where it sits"

"use these to ensure the safety of a dementia sufferer gives us massive peace of mind to know that when their phone goes unanswered it is because they're asleep and have not suffered a fall or other accident"

"but can't ignore video!"

"the range on the cameras add further problems to this in that the range can't detect things early enough to wake up fast enough to catch whatever woke it up occasionally you see a foot in the corner but we've had entire cars magically appear without ever driving there because of the delay"

"one thing to note take care to ensure that sunlight doesn't shine directly into the camera as this will cause false triggering as does vegetation close to the camera which is blowing in the wind"

"so i’ve been waiting for two weeks for my replacement camera to arrive to eventually find the confirmation email in my junk folder with the link now expired"

"this camera is hugely overpriced doesn’t clearly state that you need to buy a base station for an extra £151?"

"no replacement nor repairs"

"absolute rubbish"

"after trying to fix the issue using their online support i quickly found this is quite a common issue with the cameras google it loads of customers have had the same problem "

"and there was no prior warning at time of purchase that these units do not work well in cold weather which as i wished to use in the swiss alps is a real bummer"

"upgraded from the arlo hd & really pleased nice to be rechargable so no more buying batteries quality of video is brillaint & nice to have the audio too"

"i've had a 4 camera arlo system for 2 years now and despite extensive trouble shooting it doesn't really work as advertised: the delay between registering movement and recording is so long a car can reverse a 70m driveway and turn !"

"one battery is faulty flat and does not recharge and i only require a replacement battery"

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"

"there is no way to remove the message and the camera doesnt update"

"the other gripe i have is when there are two activity zones"

"but with a little rearanging now all works perfect"

"the delay the poor response to multiple alert events the lag on reactivation the software and the wifi linkage all add up to a system that on paper reads really well however in practical application it doesn't do what it says it billed as and ultimately adds no real benefit"

"night vis absolutely rubbish"

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"

"what makes it worse is the footage from these cameras are very average for example my brother gave his keys to his mate to pick something up from my house"

"i have spent hours with netgear support over this problem and they are simply not interested in fixing it"

"if you leave it at 10 seconds then there is a further problem in that it will not reactivate within a short enough period of time to catch more movement the result is things appear on camera and then magically poof out of existence as it wasn't ready to take the next set of video as it was still busy doing well something but certainly not recording footage or even recognising that there were activities to record"

"the odd issue with account logging out and slow connection to live feed but i could live with that"

"i spent a very long time debating about wired and wire free cctv systems and in the end this system ticked more plus boxes than negative ones"

"i've bought many security cameras in the past and most seldom seem to live up to my expectations"

"one battery is faulty flat and does not recharge and i only require a replacement battery"

"the only negative points would be having to purchase a non netgear permanent power supply and a more secure mounting bracket the one supplied not very secure especially when your putting a £260 item on on external wall"

"oh and its really expensive"

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"

"do not buy under any circumstance unless these issue are resolved"

"there is no way to remove the message and the camera doesnt update"

"only issue the reaction time if the cameras is not very good"

"tbf unless plugged in they lose some of their best functions but the outside adaptors really short and the hole needed to be drilled is huge there’s a decent lag delay in them and notifications live feed unless the cameras in the same room as the hub my house isn’t small but not a mansion either so can’t be placed all round the outside of the property as lose connection or the lag is ridiculous"

"he spoke to his supervisor and came back to confirm that a one time replacement would be offered which i accepted"

"otherwise ok but pictures lack fine details and these camera failures are very disappointing"

"also hard to justify the very expensive subscription plans given the poor service"

"picture quality is shockingly useless also the batteries need to be removed from the camera and charged separately totally useless says waterproof but the battery tray has no rubber protection seal so i do not believe that it would withstand rain at all"

"they offer a free basic package for storing your videos online for 7 days this is great until you discover that it is limited to 5 cameras"

"it doesn't work it echoes and you get a lot of feedback you can't hear a word"

"the only serious criticisms i have is that the activity zone feature and 3 sec preview require the camera to be plugged in which is not practicable for me and is why i wanted battery powered cameras"

"lanmu power adapter for arlo camera replace cr123a batteries for arlo hd security camera white the reason for the 1 star is due to the horrendous battery life"

"there are lots of options now so my advice is really think about your needs before buying"

"hopeless battery life"

"only gripe is the couple of second delay on the motion detection but not too much of a problem"

"you would think at 220pounds for just one camera the footage would be impeccable you would be wrong"

"i have four of these for over a year now and just replaced the batteries in one of them batteries can be a bit pricey unless you buy in bulk or use rechargeable i have them in the house and in the garden the one in the garden are about 50 yards from a wifi unit and works perfectly i have not had any issues with signal loss pictures are clear just wish i had waited for the sound capable units neat compact weather proof site them anywhere little cameras brilliant can't fault them apart from the price!"

"to usa for a known fault with their cameras"

"i don't think any camera is going to be perfect and the minor compromises compared with others are worth it"

"battery life was very poor items returned"

"the delay the poor response to multiple alert events the lag on reactivation the software and the wifi linkage all add up to a system that on paper reads really well however in practical application it doesn't do what it says it billed as and ultimately adds no real benefit"

"activity zones quite simply don't work notifications are very temperamental"

"at the start of november this year i noticed that one camera was offline the originally installed one this often happens with a wifi glitch base unit update batteries low etc so i had a look when next home"

"easy to install although if broadband goes down it seems you need to go through lengthy set up again "

"arlo take no responsibility for poor products and tech!"

"shame good system but look elsewhere if you want trouble free cameras"

"now 7 weeks into my initial complaint and it is a real nightmare"

"use one for head height by my front door where there is a slight risk it might get stolen and use the other in various discrete locations for close ups sipllumentingvthe wall mounted arlo pro 2 main cameras"

"definitely no were near 6 months that i’ve seen claimed elsewhere"

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"

"arlo has left netgear and appear to not have the resources or expertise to deal with the issues"

"many problems with arlo firmware at the moment so if you haven’t yet invested in an arlo system wait!"

"hardware is probably good but can’t be exploited due to software bugs cloud issues and generally the system failing particularly after the latest updates"

"motion sensor is less sensitive"

"after 5 months the battery won’t charge can’t re synchs the camera"

"so i’ve been waiting for two weeks for my replacement camera to arrive to eventually find the confirmation email in my junk folder with the link now expired"

"the website software runs on adobe flash which is outdated and won’t be supported after december 2020 why are you still using this i’d expect better from a £340 camera"

"i am having massive issues with this device since october the battery dies within 5 7 days from full charge arlo support are fobbing me off and not responding"

"turns out i have to return the faulty camera to them before they send out the replacement or i can pay them between £17 £30 to have a camera issued prior to me sending the faulty unit back"

"they have more faults and problems than any product i’ve ever tried"

"i’ve three cameras and got them now so tough luck i really wanted to like them but would of been far better buying an nvr and poe cameras but i wanted to integrate with a ‘smart home’ which could of actually done with poe cameras and an nvr as well as these and believed the hype"

"replacement for old camera that didn’t work"

"use these to ensure the safety of a dementia sufferer gives us massive peace of mind to know that when their phone goes unanswered it is because they're asleep and have not suffered a fall or other accident"

"turns out i have to return the faulty camera to them before they send out the replacement or i can pay them between £17 £30 to have a camera issued prior to me sending the faulty unit back"

"you need only to read the comments on the user ‘arlo community ‘ site to appreciate the extent of the failures that dissatisfied users are complaining of"

"it's so bad i won't even sell it on ebay as i know i'll have trouble selling this absolutely useless electronic brick"

"if you are on holiday you have to get a plane fly home jump in a taxi press a button hope for the best it doesn't always work first time and then get a taxi back to the airport etc"

"these cameras are useless "

"would i buy it again no would i buy the later versions that apparently solve the problems listed here no the system was billed as doing the job at the start to buy into it further would be foolish"

"will not read vehicle registration numbers from 5m away which is rubbish"

"alerts are accurate and it never goes offline"

"this camera is hugely overpriced doesn’t clearly state that you need to buy a base station for an extra £151?"

"the price while the quality is good i believe there are other systems out there that probably do just as good a job or near enough for a fraction of the cost especially when you consider the unreliability people face with cameras base units and the application"

"tried using the arlo website to trouble shoot finally found a suggestion that the batteries may be the problem having difficulty find a local outlet and i live in london"

"didn't want to wait until my return policy runs out"

"only problem is that the cable is limited to only 1m"

"also literature so tiny it is absolutely impossible to read without high powered magnifying glass"

"no blue light to sync nothing as i have had it only 3 months i am very disappointed with this product i am unsure of how to return or where ref repair or replacment under warranty can you please advise"

"then i got a generic email a few months later saying they no longer support this kit"

"two of these are within 4 meters of the base station on on a disused side gate that hasn’t triggered a single recording"

"they aren't it's just the app is rubbish"

"as a camera it’s ok wouldn’t by a gain there are some on the market as good or better and a lot cheaper i would not buy again"

"while this camera is only 720p this is sufficient for short range indoor use"

"the battery now will not charge"

"the motion sensor does not work well and it senses about 3 seconds after someone walks by even at 100% motion detection which kills your batteries!"

"what lets them down is that they will not continually stream and are programmed to shut down when streaming after 30mins"

"if your after sound do not buy as it does not work vey well but the picture is really good so for that its worth it just is it worth 175 quid erm not really no"

"one camera colours went after reasonably short time and could not be corrected"

"one of my cameras has recently stopped working and i cannot contact netgear"

"motion detection outside is very difficult when the camera is mounted high and not mains powered"

"i spent a very long time debating about wired and wire free cctv systems and in the end this system ticked more plus boxes than negative ones"

"if you want a security system that is of any use do not buy this system"

"otherwise ok but pictures lack fine details and these camera failures are very disappointing"

"i've had a 4 camera arlo system for 2 years now and despite extensive trouble shooting it doesn't really work as advertised: the delay between registering movement and recording is so long a car can reverse a 70m driveway and turn !"

"changing batteries is a ball ache too"

"the only issue that i envisage might be a problem is the delay before recording starts"

"arlo has lost a long standing customer because of this inflexible approach and poor customer support"

"to this end useless"

"they don’t last very long"

"they have suggested i spend more with them on a replacement base unit that's not going to happen "

"cut a long story short the arlo rep came to the conclusion that the camera needed replaced but as they were now out of warranty by about six weeks i’d have to purchase a new one"

"this is 2020 not 2000 should be all wifi"

"changed this to 1 star"

"it was outside the 1xyear warranty period so did what stated and the other lost its colour and was in a pink haze but you could still make the picture out"

"detection is not consistent as it picks some but not all up and people just disappear from view which is odd"

"video loads up to the cloud super fast so if a burglar takes out the cam at least the footage is already uploaded i have mine high up so someone would have to jump or get a chair but which time i have a nice face shot video!"

"the only downside is that the broadband at the property is relatively slow meaning that using multiple cameras in "live" mode causes audio visual breakdown pixellation"

"however point one of problem the arlo cameras only talk to the base station if the cameras are too far away you burn batteries and have impacts on response times upload and staying connected"

"if you use the reset password link that fails too"

"next up the real killer activation speed it is just way way too slow to wake up and start recording you can get an alert saying it has activity but only see an empty screen because whatever activated has already past in the 3 seconds it took to walk the distance and be out of camera"

"buying the new generation would solve both problems but they are stupidly expensive still"

"then i got a generic email a few months later saying they no longer support this kit"

"don’t buy unless you have money to burn!"

"i love the arlo range but it isnt half overpriced for what it is"

"i have contacted arlo’s support who always tells me the same: revoot your router what a waste of time and money and bad customer service"

"batteries no wiring"

"activity zones quite simply don't work notifications are very temperamental"

"so if you are leaving your property unattended for a long period the batteries do not last long enough"

"very poor night vision would give 0 stars for that "

"do not buy this junk!"

"don't make my mistake"

"bought this camera and not only does it eat batteries after a few months the picture only showed as pink"

"much narrower field of view"

"unbelievable arrogance"

"as it didn’t tell me till i had opened and tried to sync with the camera to the app did the app tell me i needed a base station"

"update camera died just after 1 year in operation"

"4c is not that cold but that's what killed the new battery"

"night vision is not too bad if you leave an outside light on but not very good otherwise"

"the only downside is that the broadband at the property is relatively slow meaning that using multiple cameras in "live" mode causes audio visual breakdown pixellation"

"it’s picture is infantescimally better than the arlo original cameras and it has 2 way sound so you can tell the neighbourhood scroats to f*** off from the comfort of your armchair!"

"very frustrating"

"getting the audio trigger sensitivity right is really difficult"

"no idea what to do now but i have gone on holiday and already the battery has died"

"all of them are connected to the hub but the app buffers occasionally and wont show you the feed"

"unreliable continually disconnects and can only be reconnected by taking batteries out"

"if he was running it probably would have missed him"

"at the start of november this year i noticed that one camera was offline the originally installed one this often happens with a wifi glitch base unit update batteries low etc so i had a look when next home"

"the batteries don't last long"